Introduction

 

Welcome to German Plan. This Privacy Policy explains how we handle your personal data when you visit our website, interact with us, or use our services. Protecting your privacy and ensuring your data security is our top priority.

 

1. Information We Collect

 

We may collect the following categories of personal data:

• Identity Information: Name, email address, phone number, etc.
• Contact Information: Address, phone number, email address, etc.
• Technical Data: IP address, browser type, location, and device type via cookies and other tracking technologies.
• Transaction Data: Details about purchases or communications with us.
• Marketing and Communication Preferences: Any opt-in information for receiving marketing content.

 

2. How We Collect Your Data

 

• Direct Interactions: You may give us your identity and contact information by filling out forms or communicating with us directly (via phone, email, etc.).
• Automated Technologies: We use cookies and similar technologies to collect technical data when you interact with our website.
• Third Parties: We may receive personal data from third-party analytics providers or business partners, like Google Analytics.

 

3. How We Use Your Data

 

We process your data for the following purposes:

• To provide and maintain our services.
• To process transactions and deliver products.
• To respond to customer service requests.
• To manage our relationship with you (e.g., notifying you of changes to our policies).
• For marketing purposes (if you have opted in).
• To improve our website and services based on your behavior.
• To comply with legal or regulatory obligations.

 

4. Legal Basis for Processing

 

We rely on the following legal bases to process your personal data:

• Consent: Where you have provided explicit consent (e.g., subscribing to newsletters).
• Contractual Obligations: To perform a contract, such as fulfilling an order.
• Legitimate Interests: For the improvement of our products/services or customer support.
• Legal Obligations: Compliance with regulations.

 

5. How We Share Your Data

 

We do not sell your personal data. However, we may share your information with trusted third parties, including:

• Service Providers: Companies providing IT and system administration services.
• Professional Advisers: Legal, accounting, or consulting professionals.
• Regulatory Authorities: When required by law.

 

6. International Transfers

 

We may transfer your personal data outside the European Economic Area (EEA). When this happens, we ensure that it is protected to the same standards as required within the EEA, through specific contractual agreements or other safeguarding mechanisms.

 

7. Data Security

 

We employ appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.

 

8. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

 

9. Your Rights

 

Under GDPR, you have rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction on the processing of your data.
• Data Portability: Request transfer of your data to another party.
• Objection: Object to the processing of your data in certain cases, such as direct marketing.

 

You can exercise these rights by contacting us at [contact information].

 

10. Cookies

 

Our website uses cookies to enhance user experience. Cookies help us analyze how you use our website, improve functionality, and offer personalized content. You can manage or disable cookies through your browser settings.

 

11. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies.

 

12. Children’s Privacy

 

We do not knowingly collect or solicit personal information from individuals under the age of 16. If you are under 16, please do not provide us with any information.

 

13. Changes to this Privacy Policy

 

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or our website.

 

14. Contact Information

 

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

 

German Plan

 

Email: [email protected]

 

Phone: 01908 615616

 

Address: 14 St John Street, Newport Pagnell. Bucks, MK16 8HJ